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Our Service

Product

Since its establishment, Gangtong Zheli has been dedicated to being a prominent supplier of solar photovoltaic fasteners. We take pride in offering professional and comprehensive one-stop support solutions for solar systems across a variety of sectors, including commercial, civil, and public facilities. Our wide range of products include solar flat roof mounting systems, solar tile roof mounting systems, solar metal roof mounting systems, ground solar mounting systems, solar farm mounting systems, as well as an array of solar accessories and hardware. With a strong emphasis on quality and innovation, our team strives to provide reliable and efficient solutions that meet the specific requirements of our customers. Count on Gangtong Zheli to deliver exceptional products and excellent service as we collaborate with stakeholders in the solar industry to drive sustainable energy solutions forward.

Quality

In order to ensure that each batch of products can perfectly meet the requirements of customers, we have special inspection personnel and professional testing equipment, from raw material detection to finished product detection each process is strictly controlled quality. All size and chamfer is completed conform to drawing,The Quality can through test by SGS,BV or other lab. And strictly in accordance with the ISO9000 quality management system control, the production of products fully in line with international standards.

Samples

for delivery. We understand that as a new customer, you may need to understand the product quality and suitability, so providing free samples is our effort to give you a better shopping experience.

For regular customers, we will send you free samples, and we will pay the Courier costs ourselves. We are very grateful for your continued support and trust in us, and we would like to reciprocate by providing you with free samples. We believe that you have a full understanding and confidence in our products.

Whether new customers or old customers, we will be happy to provide you with quality products and services. If you are interested in our products, please feel free to contact our customer service team. We look forward to building a long-term relationship with you and providing you with the best quality solutions.

Small Order

We are open to receiving and fulfilling a wide range of orders, regardless of their nature or complexity. Our dedicated team is committed to meeting your individual needs and preferences. We encourage you to share your specific requirements so that we can tailor our services accordingly. Whether it's a customized product, a specific delivery timeline, or any other special requests, we are here to accommodate you. Our aim is to ensure your utmost satisfaction, and we will go above and beyond to provide you with exceptional service. You can trust us to deliver top-notch quality and reliability at every step of the way. Let us know how we can assist you, and we will take care of the rest.

Sales Team

We have a professional sales team, each member is from universities and colleges, they not only have professional knowledge of solar support systems and fasteners, but also have excellent sales skills and rich experience. Whether you are a new or regular customer, our sales staff will provide you with the most affordable prices as quickly as possible to ensure your satisfaction.

Our sales people focus on communication and cooperation with customers. They will patiently listen to your needs and requirements and provide professional advice on solutions. Whatever problems or confusion you encounter, our sales team is fully committed to helping you find the best solution.

Whether you need to buy a solar mounting system or fasteners, our sales team will go all out to provide quality service and support. Please feel free to contact us, we look forward to building a long relationship with you and bringing you the best shopping experience.

Delivery Time

80% of our products are in stock, including solar accessories and fasteners. This allows us to ensure timely delivery and has earned the trust of many customers who have chosen to order from us many times.

In order to further enhance our shipping capacity, we have partnered with a stable shipping agency. Their expertise helps us select the shortest shipping routes, reducing transit times and ensuring seamless delivery to our customers.

Whether you are a new or regular customer, our commitment to efficient delivery and maintaining high inventory levels is unwavering. We value your business and make every effort to ensure that your order is shipped in a timely manner.

Packing

Our standard packaging consists of placing 20-25kg of product in each carton and then stacking it on a pallet. Each pallet consists of 36 or 48 cartons with a total weight of about 900-960kg. This method of packaging ensures convenient handling and transportation, enabling efficient distribution of our products in an effort to ensure the safety and integrity of our products during transportation.

In addition, we also have the flexibility to customize cartons according to customer requirements. If you have any specific needs or preferences for packaging, we are happy to work with you to create the ideal solution.